Frequently Asked Questions
ARE THESE FIREARMS SAFE TO FIRE?
Edelweiss Arms specializes in antique/used/collectible firearms that have been manufactured decades ago, in some cases, over a century. Unless otherwise noted, these firearms are used and many were military or police issued. Every firearm listed on www.edelweissarms.com is thoroughly inspected for condition but are sold as collectible items only.
Except in rare occasions, we do not test fire the firearms available for sale, nor are the firearms tested for the ability to load or feed ammunition, Therefore, Edelweiss Arms cannot guarantee every firearm will feed or fire. We strongly recommend that any purchased firearms are inspected by a qualified gunsmith familiar with the firearm before attempting to fire.
If you do intend to fire a firearm purchased through Edelweiss Arms, after a qualified gunsmith has deemed your firearm safe for use, be sure to carefully select your ammunition. Take care to use not only the correct caliber ammunition, but also ammunition that is of the correct specifications with careful consideration to the era the firearm was manufactured.
Example: The Swiss Schmidt-Rubin 1889 is chambered for Swiss 7.5x53.5 (GP90); do not attempt to use 7.5x55 (GP11) ammunition with this rifle.
DO YOU REPAIR OR SERVICE THE FIREARMS YOU SELL?
Edelweiss Arms does not service nor restore any of the firearms we import and sell. Firearms are sold in the condition they are received, with some exceptions: the external surfaces are wiped off of any accumulated dust; the bore is cleaned using accepted and standard cleaning methods in order to better observe the bore's condition.
HOW DOES THE GRADING SYSTEM WORK?
The finish percentage refers to the percentage of original finish remaining on the metal surfaces, as defined by Fjestad’s Blue Book of Gun Values. If the finish is or appears to be refurbished, it will be noted in the description.
The overall grading percentage is on a non-linear scale, meaning higher grades are increasingly difficult to achieve:
- 10% - Poor
- 20%, 30%, 40%, 50% - Fair
- 60%, 70%, 75% - Good
- 80%, 85%, 90% - Very Good
- 95%, 96%, 97%, 98% - Excellent
- 99% - Mint
- 100% - New In Box
During the grading process, if the overall grading falls within two grades, the score is rounded down to the nearest step. For example, an item with an "actual" overall grade of 88% would be rounded down to 85% since we do not have an "88%" overall grade.
The grading of the bore and stock of each firearm is defined by Edelweiss Arms using a numbering system with the following parameters:
Product descriptions may have a description of the bore if graded less than 5/5, however if there is no description, the following definitions apply:
- 5/5: Shiny bore with sharp lands and grooves, and excellent crowning.
- 4/5: Clean bore with sharp lands and grooves, and/or minor wear to crowning.
- 3/5: Dull bore with slightly worn lands and grooves, and/or wear to crowning.
- 2/5: Frosted bore with rounded lands and grooves, and/or worn crowning.
- 1/5: Pitted and damaged lands and grooves and/or damaged crowning. (not recommended to fire)
Product descriptions will have a more in-depth description of furniture condition. In general:
- 5/5: Clean wood with near-complete to complete original finish and light to mild handling marks.
- 4/5: Clean wood with majority original finish with moderate to heavy handling marks, and/or a limited number of minor to light gouges. May exhibit factory or owner refurbishing.
- 3/5: Wood with large portion of original finish, severe handling wear, moderate to heavy gouging and/or chips from handling.
- 2/5: Wood with little to no original finish, heavy scratching, severe gouging, and/or chips from handling.
- 1/5: Wood with no original finish and/or structural damage. Wood furniture with any unrepaired crack cannot be graded any higher than 1/5.
Please note that, unless otherwise noted on a product's description, the firearms that Edelweiss Arms acquires are typically military or police issued firearms, and many have been manufactured long ago, and all firearms are used unless otherwise noted. These firearms are very likely to exhibit signs of use. Our grading is performed with these considerations, i.e. "5/5 Bore" may not necessarily translate to "Perfect, factory new condition barrel" and "5/5 Stock" may not necessarily translate to "New, armory/factory issued condition."
While we do our best to provide an accurate written description of each item, these descriptions are not to be considered comprehensive. Please be sure to review the provided item photographs in conjunction with the written description.
ARE YOUR FIREARMS IMPORT MARKED?
We do not engrave firearms classified as Antiques.
All imported "Curio and Relic" and "Modern firearms" are required to have information engraved onto the receiver, frame, or barrel, per ATF regulations. We engrave our firearms as discreetly as possible. For more information on our engraving process, please visit our blog post that covers this information.
DO YOU USE STOCK PHOTOS?
All items listed for sale at EdelweissArms.com are photographed at our facility and is of the actual item sold in that listing unless noted in the product description.
- No stock photos are used for firearms; each firearm is individually photographed.
- Accessories, such as cleaning kits, muzzle covers, slings, etc., may use photos that represent the lot and will be noted in the product description if applicable.
HOW DO I PLACE AN ORDER?
All orders must be placed through our online store. We are unable to accept phone or email orders. For a step by step guide on how to place your order through Edelweiss Arms, please visit the HOW TO ORDER page.
Payment methods accepted:
- Visa, MasterCard, and American Express credit cards only.
- No money orders
- No personal checks
Payment is assessed at the time of order placement. Edelweiss Arms and parent company KRISS USA does not retain credit card information; your payment information processed directly by our credit card processing service.
WHY AM I GETTING AN ERROR DURING CHECKOUT?
WHY WAS MY ORDER DECLINED?
Please confirm that the Billing Address that you have entered matches exactly the address on file with your card issuer. In 99% of cases where an order was declined by the system or an error is experienced when attempting to check out, it's because the Billing Address entered is invalid. This causes the system to automatically decline the order.
You may see a pending charge on your statement after a declined order. This is not a charge from Edelweiss Arms, but is from the banking institution / card issuer / credit card processor.
DO YOU COLLECT SALES TAX?
Sales tax is assessed on orders shipping to Virginia and California as we maintain a physical business presence in these states.
DO YOU OFFER A LAYAWAY PROGRAM?
Edelweiss Arms does not offer a layaway program. Payment is to be made in full with credit card at the time of purchase.
DO YOU SHIP AMMUNITION TO ______?
Please refer to our Shipping Policy page for more information.
HOW ARE ORDERS SHIPPED?
All firearms orders are shipped within the 48 contiguous United States via UPS Ground (UPS expedited service for non-exempt handguns) for a flat fee of $39.00 per firearm which includes the cost of shipping, a padded or hard shell carry case, insurance, and signature upon delivery service. Firearms orders are shipped to Alaska and Hawaii via UPS at the daily calculated rate due to the high cost of shipping to these states.
Non-firearm orders are shipped within the United States via UPS Ground service at UPS' daily calculated rate.
If ordering a firearm along with ammunition, ammunition will ship separately from your firearm order.
WHY DOESN'T MY UPS TRACKING NUMBER WORK?
Your order was likely just processed and not yet picked up by UPS. Please allow up to 24 hours for tracking information to update.
DO YOU HAVE A SHOWROOM?
DO YOU OFFER LOCAL INSPECTION OR PICK-UP / WILL CALL?
Edelweiss Arms is a division of firearms manufacturer KRISS USA, Inc. and located within a secured, ITAR controlled facility that is therefore closed to the public. We are not able to operate a public showroom. It is not possible for us to allow for customers to perform any inspection of any of our products at our facility prior to purchase nor is it possible for customers to pick up their order at our facility. We apologize for any inconvenience this may cause.
Please refer to our Shipping Policy for further shipping information.
HOW LONG IS MY ORDER PROCESSING TIME?
Orders are typically shipped within two business days of receipt of all necessary documents. For example, if you place an order for a C&R firearm on a Thursday, then provide the FFL to us on Friday, the soonest your order will ship would be by end of business the following Monday.
Please allow for additional processing time during special events such as holidays and sales.
Delays will be experienced if the necessary documentation for your order is not provided to us in a timely manner.
Edelweiss Arms is closed weekends and holidays; no orders are processed during this time.
WHAT DOES THE ORDER STATUS MEAN IN MY ORDER HISTORY?
- Pending Approval
- Your order has not yet been reviewed and processed by our staff.
- Awaiting FFL
- Pending Shipment
- Your order has been processed and will be shipped.
- Your order has been completed. An email from our system will contain your UPS tracking number. Allow for up to 24 hours for your tracking information to update within UPS' system.
DO YOU OFFER A WARRANTY ON THESE PRODUCTS?
DO YOU ACCEPT RETURNS?
Please refer to our Warranty and Returns page.
HOW DO I CANCEL MY ORDER?
Contact us by phone or email as soon as possible.
If you elect to cancel your order before Edelweiss Arms has delivered your merchandise to the courier, a 4% administrative fee will be assessed to your refund.
A 10% restocking fee will apply to any cancellation requests made after merchandise has been delivered to the courier.
Shipping fees are non-refundable after merchandise has been delivered to the courier.
HOW DO LAWS APPLY TO EDELWEISS ARMS PRODUCTS?
Disclaimer: Edelweiss Arms and parent company KRISS USA, Inc. is not qualified to provide legal advice. This is general information and may vary from state to state. Consult a local firearms attorney for clarification. You are responsible for complying with your state and local laws before purchasing from Edelweiss Arms.
Antiques are a special class of firearms, as defined by Chapter 27 of the Code of Federal Regulations section 478.11. Therefore, antique firearms may be purchased and delivered directly to you, without a Federal Firearms License (FFL).
Firearms manufactured in or before 1898 are classified as Antiques.
Some states may have definitions and restrictions that differ from the ATF's definition of an Antique.
Curios and Relics
Firearms automatically receive C&R status when they are fifty (50) years old.
Firearms manufactured on or after 1899 are not Antiques, and therefore are required to be delivered to an FFL.
Antique and C&R status does not exempt the firearm from any magazine capacity restrictions imposed by your state or local government.
National Firearms Act
Antique and C&R status does not exempt the firearm from any regulations in the National Firearms Act.
I OWN A ______. COULD YOU TELL ME HOW MUCH IT'S WORTH?
Edelweiss Arms does not offer appraisal services. The firearms we import and sell are researched, inspected, and graded in-house, with direct, physical access to each item, and we do not have the resources available to remotely appraise any firearms.
I HAVE _____ AVAILABLE. DO YOU BUY ITEMS?
We thank you for your offer, but we are not purchasing any firearms nor accessories from private parties at this time.