How To Order
Online orders only; no phone orders. We do not have a physical storefront. No international orders.
Carefully review the product's written description and photos. You do your own "hand picking" because every firearm for sale is individually listed with their own description and photos.
Be sure that you have the correct items in your Shopping Cart! When completing the Checkout process:
- Enter your Billing Address as it appears on your credit card statement. Invalid or incorrect billing information will result in an error.
- Enter Shipping Address if different from billing - NO P.O. BOXES!
- For orders containing Curio and Relic (C&R) firearms as defined by 27 CFR 478.11, or Modern production firearms, enter the Premises Address for the Federal Firearms License (FFL) holder.
- For orders containing Antique firearms, as defined by 27 CFR 478.11, delivery to an FFL is not required in most cases; enter your desired delivery address.
- For firearm orders, we kindly request that you enter your name and your dealer's information if possible.
- All shipping addresses will be validated. Firearms will only ship to the address listed on the Federal Firearms License where applicable.
Email any required documentation to order@edelweissarms.com. Please reference your name and order number.
By placing an order with Edelweiss Arms, you affirm that you are of legal age in your jurisdiction and are not legally prohibited from purchasing and acquiring the item(s) in your order.
ORDERS CONTAINING "ANTIQUE" FIREARMS
In MOST states, no license is required. Simply place your order and it will be processed and shipped as ordered.
Some states or jurisdictions require that all firearms, regardless of classification, be delivered to an FFL dealer.
By placing an order with Edelweiss Arms, you affirm that you are of legal age in your jurisdiction and are not federally prohibited from purchasing and acquiring the item(s) in your order.
ORDERS CONTAINING "CURIO & RELIC" OR "MODERN" FIREARMS
These orders will only ship to the verified FFL Premises Address or Mailing Address listed on the required Federal Firearms License document.
Curio and Relic firearms may be shipped directly you with a current & valid 03 FFL (Collector of Curio and Relics) unless your state's regulations restrict such direct deliveries.
Otherwise, they must be shipped to an FFL dealer (gun store, pawn shop, etc.).
Modern firearms will ship only to an FFL dealer (gun store, pawn shop, etc).
If you don't know your FFL dealer's Premises Address, simply enter your personal Shipping Address at checkout. Your Shipping Address will be updated once your dealer's FFL is received.
Email the required FFL documentation to order@edelweissarms.com with your name and order number in the subject line.
If shipping to an FFL dealer, you must contact your dealer to request that they email their FFL to us, referencing your order number.
Digital scan is preferred, but we will accept a high quality photo. Document must be signed, dated, legible and high resolution.
Please do not mail us a physical copy of your license in lieu of a digital copy. This will delay order processing.
We have a list of FFL dealers with FFL documentation on file with us. Please see our Map of FFL Dealers for more information.
Examples of required FFL documentation:
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Your order will not ship until we have this license on file!
STATES WITH FIREARM OWNER/PURCHASER IDENTIFICATION OR OTHER ELIGIBILITY PROGRAM
Some states or jurisdictions require a permit or certification to be able to purchase firearms.
If you are purchasing a firearm or ammunition, please provide a digital copy of this required documentation/certification via email to order@edelweissarms.com in reference to your order number.
This includes, but is not limited to, the following states:
- Connecticut
- Carry Permit, Pistol Purchase Certificate, Long Gun Purchase Certificate, etc.
- Illinois
- Firearm Owners Identification (FOID)
- New Jersey
- Firearm Purchaser Identification (FPID)
SUBMIT FFL DOCUMENTATION WITHIN THREE (3) BUSINESS DAYS
FFL documentation for orders containing Curio & Relic or Modern firearms must be received within three (3) business days after ordering.
Orders without FFL documentation received will be cancelled and refunded, less a 4% administrative fee.
WARRANTY & RETURN POLICY
All products are sold as-is and carry no warranty, expressed or implied, unless otherwise explicitly stated in the individual product description.
Please see our full Warranty & Return Policy here.
ORDER CANCELLATION & REFUNDS
Orders cannot be cancelled once the package has been tendered to the shipping courier, so contact us as soon as possible.
Orders that cannot be processed and fulfilled due to non-receipt of required documentation, inability to take delivery in your jurisdiction (i.e. restricted items, magazines with higher capacities than state allows, etc.), etc., or by customer request, will be cancelled and refunded, less a 4% administrative fee.
Unauthorized product returns (such as declined package delivery or return to sender, inability to transfer, etc.) will be subject to a minimum 15% administrative fee.
Please refrain from ordering unless you are prepared to follow through with the order.
ADDITIONAL INFORMATION
Please see our Shipping Policy.
Please see our Frequently Asked Questions for commonly asked questions.
For any other questions, please contact us.